Unable to read chm files in windows 8 windows#
This will open a new Windows File Explorer window displaying the contents of the 'Temp' folderĦ.
Enter "%temp%" (without quotes) and click OK. Press the Windows logo key + R to open the Windows 'Run' commandĥ. Right-click on the PRM.chm file and select 'CopyĤ. You can simply copy the Help file to your 'Temp' folder:ģ. Your Help file may be located on a network computer, or network drive that exists in a restricted zone. OPTION 6: Your Help File is in a Restricted Internet Zone After getting the success message like "DllRegisterServer in hhctrl.ocx succeeded", try to open the Help file again. Open a Windows Command Prompt and type in the following: "regsvr32 hhctrl.ocx" (without quotes) and press Enter. OPTION 5: The HTML Help (CHM) Viewer Component Is Not Registered Choose Yes or OK to every warning screen that pops up Double-mouse-click on the 'KB896358_FIX.reg' fileĦ. Right-mouse-click on the downloaded file and select Extract All, and then follow the instructionsĥ. Find and right-mouse-click on the downloaded file name and select 'Open containing folder'Ĥ. Press Ctrl+J in your web browser to find the file you just downloadedģ. This option will merge registry entries into your computer's registry file, which provides a workaround for those compatibility issues.įtp:/ Opens a new window / / pub/ support/ kb896358_fix_546.zipĢ.
Unable to read chm files in windows 8 update#
The Help file may have some compatibility issues with Microsoft Windows' security update 896358.
OPTION 4: The problem with the Help file might have been caused by an old Microsoft Update (KB896358) Just click the 'Unblock' button and then click 'OK'. Click on the 'General' tab, if Windows is blocking that file you will see an 'Unblock' button. Right-click on the PRM.chm file and select 'Properties'Ĥ. That's why Windows security updates may block its content.ģ. Since CHM files in general consist of compiled HTML files, it can contain harmful scripts.
OPTION 3: The Help File Is Blocked by A Windows Security Policy In the 'Open File-Security Warning' dialog box, click to clear the 'Always ask before opening this file' check box. Double-click the 'PRM.chm' file to open itĤ. On your server computer, right-click on the shortcut you use to open POSitive and choose 'Properties'ģ. Make sure that all of the boxes are checked EXCEPT 'Automatically Detect Intranet'ġ. You can check/override these by doing the following on any computer that the Help file is not working properly:Ħ. Your Intranet Security Settings in could be incorrectly detecting your local network, which can cause problems with viewing the Help file. Viewing Alternative B: View the Help File Online Viewing Alternative A: Copy The Help File To Your Desktop And Open It Directly Option 8: Search the Web for More Suggestions Option 7: Help File Has the '#' Hash Character in the Directory Name Option 6: Your Help File is in a Restricted Internet Zone Option 5: The HTML Help (CHM) Viewer Component Is Not Registered Option 4: The problem with the Help file might have been caused by an old Microsoft Update (KB896358) Option 3: The Help File Is Blocked by A Windows Security Policy All of the following options should be performed at the computer that is not displaying the help file properly.Option 1: Intranet Security Settings Start from the beginning and work your way down until you find a solution that works. I had to use it for one site, but do not remember which one was the fix. Below is a snippet from one of the POS KB entry.
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